1. Who we are
DigitalPrint ("we", "us", "our") provides a software-as-a-service platform for printing, signage, PVC, and sticker businesses. This policy explains what personal information we collect, how we use it, and the rights you have over it.
2. Information we collect
- Account data — your name, email address, phone number, and business details you provide when signing up.
- Business data — orders, customers, inventory, invoices, and other records you create inside DigitalPrint.
- Usage data — log information such as IP address, browser type, pages visited, and feature usage.
- Payment data — handled by our payment processors. We never store full card numbers on our servers.
3. How we use your information
- To provide, maintain, and improve the DigitalPrint service.
- To authenticate your account, prevent fraud, and keep your data secure.
- To send service-related notifications, billing receipts, and product updates.
- To respond to support requests and provide customer service.
- To comply with applicable laws and regulations.
4. How we share your information
We do not sell your personal information. We share data only with:
- Service providers who help us run the platform (hosting, email delivery, analytics, payments) under strict confidentiality agreements.
- Authorities when required by law or to protect our rights, users, or the public.
- Successors in the event of a merger, acquisition, or sale of assets, with notice to you.
5. Data retention
We retain your account and business data for as long as your account is active. When you delete your account, we remove or anonymize your data within 30 days, except where we are required to keep records for legal, tax, or accounting purposes.
6. Security
We protect your data with encryption in transit and at rest, role-based access controls, and routine security reviews. No system is perfectly secure, but we follow industry best practices to keep your information safe.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data. You can manage most of these directly in your account settings, or contact us and we will respond within a reasonable time.
8. International transfers
Your data may be processed in countries other than your own. When that happens, we use appropriate safeguards to protect it in line with applicable data protection laws.
9. Children
DigitalPrint is intended for business users and is not directed to children under 16. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through the app before they take effect.
11. Contact us
Questions about this policy or your data? Email us at privacy@digitalprint.app.